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3.
Assertion (A): Formal communication tends to be fast
and flexible
Reason (R): Formal communication is a systematic and
orderly flow of information
Select the option that contains the correct codes in context of the above.
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4.
Which among the following are helpful in effective
communication?
I. (I) Dialogue, summary and self review
II. (II) Being judgmental, comments of consolation and
moralizing
III. (III) Eye contact, personal statements and simple
narration
IV. (IV) Use of simple words, cool reaction and defensive
attitude
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5.
Which of the following is / are the objective(s) of mass
media?
(I) To entertain people
(II) To provide information
(III) To establish social contact
and linkage
(IV) To convey cultural and
educational programmes
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